Refund Policy

1. General Policy

All payments made to Fluxing are non-refundable unless otherwise stated in this policy. By purchasing or subscribing to our services, you agree to this Refund Policy.

2. Subscription Services

Fluxing offers subscription-based services billed on a recurring basis. Once a billing period has started, payments are non-refundable. You may cancel your subscription at any time, and the cancellation will take effect at the end of the current billing cycle.

3. Free Trial

We offer a 15-day free trial with no cost and no credit card required. This trial allows users to evaluate our services before subscribing to a paid plan. No refunds apply to free trial periods.

4. Setup, Onboarding and One-Time Services

Certain services may include one-time setup fees, onboarding fees, implementation services or other non-recurring charges. These services involve time, resources and customization, and therefore are non-refundable once the service has commenced.

5. Billing Errors and Exceptions

Refunds may be considered only in exceptional circumstances, such as duplicate charges or clear billing errors. Any request related to these situations must be submitted within 7 days of the charge by contacting us at info@fluxing.app.

6. Chargebacks

If you believe there is an issue with a payment, we encourage you to contact us first so we can review and resolve the matter. Initiating a chargeback without first attempting to resolve the issue with us may result in suspension or termination of your account.

7. Policy Changes

We may update this Refund Policy at any time. We will post any changes on this page with the updated date. Your continued use of the services after such changes constitutes acceptance of the revised policy.

8. Contact

For questions about this Refund Policy, contact us at:

• Email: info@fluxing.app
• Website: fluxing.app